Service Standards

  • On Board Diagnostics for Waterford Motorists
    Some Waterford vehicle owners wonder why Steve's European Automotive and other Waterford auto repair shops charge a fee for vehicle diagnostics. Receiving a diagnostic charge at Steve's European Au...
    Published on: Sep 26, 2012
  • Questions to Ask Your Waterford Service Advisor
    We find that a lot of Waterford drivers are a little tentative when they talk with their automotive advisors. They want to ask questions but don't want to be embarrassed or seem pushy. Vehicles a...
    Published on: Nov 13, 2012
  • Ethics of Automotive Repair in Waterford
    We're going to be talking about the ethics of automotive repair. It seems like news outlets really like hit-and-run reporting; they hit everyone from groceries stores to retail to physicians. And the ...
    Published on: May 07, 2013
  • What Waterford Automotive Service Consumers Should Know
    There are some things drivers should know about Waterford car service and repair. First and foremost, Steve's European Automotive cares about you and your family's safety. And we really appreciate y...
    Published on: Mar 12, 2014
  • Waterford Customer Detective Work
    One might say the most challenging part of being an automotive service technician at Steve's European Automotive is diagnosing a problem before it can be fixed.Cars are made up of a bunch of complex s...
    Published on: Mar 20, 2014
  • What You Need to Know from Your Steve's European Automotive Service Advisor
    Waterford drivers may feel intimidated when they take their vehicles to a service center. They have questions but aren't sure how to ask. They don't want to feel embarrassed about their lack of know...
    Published on: Feb 27, 2016
  • On Board Diagnostics for Your vehicle
    Today we're going to talk about on-board diagnostics and the questions we hear from folks around Waterford, Michigan, who need answers about diagnostic services. They want to know what diagnostics are...
    Published on: Oct 02, 2016
  • Speak Up: Talking with Your Steve's European Automotive Service Advisor
    About 80% of the vehicles on Waterford roads today are behind on their preventive maintenance schedules. That translates to about 160 million vehicles in the United States that aren't perfor...
    Published on: Aug 17, 2017
  • How Does Steve's European Automotive Know What to Recommend?
    When you drop your vehicle off at Steve's European Automotive in Waterford, they don't just poke around under your hood looking for stuff to do. Steve's European Automotive professionals have lis...
    Published on: Dec 18, 2017
  • What Waterford Customers like About Us at Steve's European Automotive
    A big part of the service we provide at Steve's European Automotive for our Waterford customers is education. We want you to feel confident with your service decisions. And we're always open to ...
    Published on: Feb 27, 2018
  • Service Center Standard and Procedures
    All Michigan pilots have checklists for every aspect of flying. They always use their checklists even if they only have two steps on them. They do this simply because a checklist is a great way to n...
    Published on: Aug 19, 2018
  • Arrive Alive in Waterford
    We've all seen drivers do crazy things while driving to or from Waterford. A guy shaving in the rear-view mirror, a woman applying makeup, people talking on their phones, texting or drinking from an...
    Published on: Oct 14, 2018